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How to Register on BloFin

How to Register Account on BloFin with Email or Phone Number

1. Go to the BloFin website and click on [Sign up].

2. Select [Email] or [Phone Number] and enter your email address or phone number. Then, create a secure password for your account.

Note:

• Your password must contain at least 8 characters, including one uppercase letter and one number.

Read and check the Terms of Service and Privacy Policy, then click [Sign up].

3. You will receive a 6-digit verification code in your email or phone number. Enter the code and click [Confirm].

If you haven’t received any verification code, click on [Resend].


4. Congratulations, you have successfully registered on BloFin. 

How to Register Account on BloFin with Apple

1. By visiting the BloFin website and clicking [Sign up], you can alternatively register using your Apple account.
2. Select [Apple], a pop-up window will appear, and you will be prompted to sign in to BloFin using your Apple account.
3. Enter your Apple ID and password to sign in to BloFin.

4. Enter your 6-digit code that has been sent to your Apple account devices.

5. After signing in, you will be redirected to the BloFin website.

Create your secure password, read and check the Terms of Service and Privacy Policy, then click [Sign up].
6. Congratulations, you have successfully registered on BloFin.

How to Register Account on BloFin with Google

1. Go to the BloFin website and click on [Sign up].
2. Click on the [Google] button.

3. A sign-in window will be opened, where you will need to enter your email address and click on [Next].

4. Then enter the password for your Gmail account and click [Next].

5. After signing in, you will be redirected to the BloFin website.

Create your secure password, read and check the Terms of Service and Privacy Policy, then click [Sign up].

6. Congratulations, you have successfully registered on BloFin.

How to Register Account on BloFin App

1. You need to install the BloFin application to create an account for trading on the Google Play Store or App Store.

2. Open the BloFin app, tap the [Profile] icon, and tap [Sign up].


3. Select [Email] or [Phone Number], enter your email address or phone number, create a secure password for your account, read and check the Terms of Service and Privacy Policy, and tap [Sign up].

Note:

• Your password must contain at least 8 characters, including one uppercase letter and one number.

4. You will receive a 6-digit verification code in your email or phone. Enter the code and tap [Submit].

If you haven’t received any verification code, click on [Resend].


5. Congratulations! You have successfully created an BloFin account on your phone.

Frequently Asked Questions (FAQ)

Why Can’t I Receive Emails from BloFin?

If you are not receiving emails sent from BloFin, please follow the instructions below to check your email’s settings:

1. Are you logged in to the email address registered to your BloFin account? Sometimes you might be logged out of your email on your device and hence can’t see BloFin emails. Please log in and refresh.

2. Have you checked the spam folder of your email? If you find that your email service provider is pushing BloFin emails into your spam folder, you can mark them as “safe” by whitelisting BloFin email addresses. You can refer to How to Whitelist BloFin Emails to set it up.

3. Is the functionality of your email client or service provider normal? To be sure that your firewall or antivirus program isn’t causing a security conflict, you can verify the email server settings.

4. Is your inbox packed with emails? You won’t be able to send or receive emails if you have reached the limit. To make room for new emails, you can remove some of the older ones.

5. Register using common email addresses like Gmail, Outlook, etc., if at all possible.

 

How come I can’t get SMS verification codes?

BloFin is always working to improve the user experience by expanding our SMS Authentication coverage. Nonetheless, certain nations and regions aren’t currently supported.

Please check our global SMS coverage list to see if your location is covered if you are unable to enable SMS authentication. Please use Google Authentication as your primary two-factor authentication if your location is not included on the list.

The following actions should be taken if you are still unable to receive SMS codes even after you have activated SMS authentication or if you are currently living in a nation or region covered by our global SMS coverage list:

• Make sure there is a strong network signal on your mobile device.
• Disable any call blocking, firewall, anti-virus, and/or caller programs on your phone that might be preventing our SMS Code number from working.
• Turn your phone back on.
• Instead, try voice verification.

 

How to Change My Email Account on BloFin?

1. Log in to your BloFin account, click on the [Profile] icon, and select [Overview].

2. Go to the [Email] session and click [Change] to enter the [Change Email] page.

3. To protect your funds, withdrawals will be unavailable within 24 hours after resetting the security features. Click [Continue] to move on to the next process.

4. Enter your new email, click on [Send] to get a 6-digit code for your new and current email verification. Input your Google Authenticator code and click [Submit].

5. After that, you have successfully change your email.


Or you can also change your account email on BloFin App

1. Log in to your BloFin app, tap on the [Profile] icon, and select [Account and Security].


2. Click on [Email] to continue.

3. To protect your funds, withdrawals will be unavailable within 24 hours after resetting the security features. Click [Continue] to move on to the next process.

4.  Enter your new email, click on [Send] to get a 6-digit code for your new and current email verification. Input your Google Authenticator code and  click [Confirm].

5. After that, you have successfully changed your email.

How to Verify Account on BloFin

What is KYC BloFin?

KYC stands for Know Your Customer, emphasizing a thorough understanding of customers, including the verification of their real names.

Why is KYC important?

1. KYC serves to fortify the security of your assets.
2. Different levels of KYC can unlock varying trading permissions and access to financial activities.
3. Completing KYC is essential to elevate the single transaction limit for both buying and withdrawing funds.
4. Fulfilling KYC requirements can amplify the benefits derived from futures bonuses.

BloFin KYC Classifications Differences

BloFin employs two KYC types: Personal Information Verification (Lv 1) and Address Proof Verification (Lv 2).

• For Personal Information Verification (Lv 1), basic personal information is mandatory. Successful completion of primary KYC results in an increased 24-hour withdrawal limit, reaching up to 20,000 USDT, no limit in Future Trading and Max Leverage.
• For Address Proof Verification (Lv 2), you need to fill up your proof of resident. Accomplishing advanced KYC leads to an elevated 24-hour withdrawal limit of up to 2,000,000 USDT, no limit in Future Trading and Max Leverage.

Note: Users should have automatically received Basic level identity verification by signing up for your BloFin account.

How to complete Identity Verification on BloFin? A step-by-step guide (Web)

Personal Information Verification (Lv1) KYC on BloFin 

1. Log in to your BloFin account, click on the [Profile] icon, and select [Identification].

2. Choose [Personal Information Verification] and click on [Verify Now].

3. Access the verification page and indicate your issuing country. Select your [document type] and click on [NEXT].

4. Begin by taking a photo of your ID card. Following that, upload clear images of both the front and back of your ID into the designated boxes. Once both pictures are distinctly visible in the assigned boxes, click [NEXT] to proceed to the facial verification page.

5. Next, start taking your selfie by clicking on [I’M READY].
6. Lastly, check out your document information, then click [NEXT].

7. After that, your application has been submitted.

Address Proof Verification (Lv2) KYC on BloFin

1. Log in to your BloFin account, click on the [Profile] icon, and select [Identification].

2. Choose [Address Proof Verification] and click [Verify Now].

3. Enter your permanent address to continue.

4. Upload your document and click [NEXT].

*Please refer to the acceptance document list below.

5. Lastly, check out your proof of residence information, then click [NEXT].

6. After that, your application has been submitted.

How to complete Identity Verification on BloFin? A step-by-step guide (App)

Personal Information Verification (Lv1) KYC on BloFin 

1. Open your BloFin app, tap on the [Profile] icon, and select [Identification].


2. Choose [Personal Information Verification] to continue

3. Continue your process by tapping [Continue].

4. Access the verification page and indicate your issuing country. Select your [document type] to continue.

5. Next, place and take both side of your ID-type photo on the frame to continue.

6. Make sure all the information in your photo is visible, and tap [Document is readable].

7. Next, take a selfie by putting your face into the frame to complete the process.
. 
8. After that, your verification is under review. Wait for the confirmation email or access your profile to check the KYC status.

Address Proof Verification (Lv2) KYC on BloFin 

1. Open your BloFin app, tap on the [Profile] icon, and select [Identification].

2. Continue your process by tapping [Continue].

3. Take a picture of your Proof of address to continue.

4. Make sure all the information in your photo is visible, and tap [Document is readable].

5. After that, your verification is under review. Wait for the confirmation email or access your profile to check the KYC status.

Frequently Asked Questions (FAQ)

Unable to upload photo during KYC Verification

If you encounter difficulties uploading photos or receive an error message during your KYC process, please consider the following verification points:

1. Ensure the image format is either JPG, JPEG, or PNG.
2. Confirm that the image size is below 5 MB.
3. Use a valid and original ID, such as a personal ID, driver’s license, or passport.
4. Your valid ID must belong to a citizen of a country that allows unrestricted trading, as outlined in "II. Know-Your-Customer and Anti-Money-Laundering Policy" - "Trade Supervision" in the BloFin User Agreement.
5. If your submission meets all the above criteria but KYC verification remains incomplete, it might be due to a temporary network issue. Please follow these steps for resolution:

• Wait for some time before resubmitting the application.
• Clear the cache in your browser and terminal.
• Submit the application through the website or app.
• Try using different browsers for the submission.
• Ensure your app is updated to the latest version.

If the issue persists after troubleshooting, kindly take a screenshot of the KYC interface error message and send it to our Customer Service for verification. We will address the matter promptly and enhance the relevant interface to provide you with improved service. We appreciate your cooperation and support.

Why can’t I receive the email verification code？

Please check and try again as follows:

• check the blocked mail spam and trash;
• add the BloFin notification email address ([email protected]) to the email whitelist so that you can receive the email verification code;
• wait for 15 minutes and try.

Common Errors During the KYC Process

• Taking unclear, blurry, or incomplete photos may result in unsuccessful KYC verification. When performing face recognition, please remove your hat (if applicable) and face the camera directly.
• KYC process is connected to a third-party public security database, and the system conducts automatic verification, which cannot be manually overridden. If you have special circumstances, such as changes in residency or identity documents, that prevent authentication, please contact online customer service for advice.
• If camera permissions are not granted for the app, you will be unable to take photos of your identity document or perform facial recognition.