How to Login and Verify Account in BloFin
Be sure to secure your BloFin account - while we do everything to keep your account secure, you also have the power to increase the security of your BloFin account.
How to Login Account in BloFin
How to Login to BloFin with your Email and Phone Number
1. Go to the BloFin website and click on [Log in].2. Select and Enter your Email / Phone Number, enter your secure password, and click [Log in].
3. You will receive a 6-digit verification code to your email or phone number. Enter the code and click [Confirm] to proceed.
If you haven’t received any verification code, click on [Resend].
4. After entering the correct verification code, you can successfully use your BloFin account to trade.
How to Login to BloFin with your Google Account
1. Go to the BloFin website and click on [Log in].2. On the login page, you’ll find various login options. Look for and select the [Google] button.
3. A new window or pop-up will appear, enter the Google account you want to log in to and click on [Next].
4. Enter your password and click [Next].
5. You will be directed to the linking page, enter your password and click on [Link].
6. Click on [Send] and enter your 6-digit code that has been sent to your Google account.
After that, click [Next].
7. After entering the correct verification code, you can successfully use your BloFin account to trade.
How to Login to BloFin with your Apple Account
1. Go to the BloFin website and click on [Log in].
2. On the login page, you’ll find various login options. Look for and select the [Apple] button.
3. A new window or pop-up will appear, prompting you to sign in using your Apple ID. Enter your Apple ID email address, and password.
4. Click [Continue] to continue logging in to BloFin with your Apple ID.
5. After entering the correct verification code, you can successfully use your BloFin account to trade.
How to Login to the BloFin App
1. You need to install the BloFin application to create an account for trading on the Google Play Store or App Store.2. Open the BloFin app, tap on the [Profile] icon on the top left home screen, and you will find options like [Log In]. Tap on this option to proceed to the login page.
3. Enter your registered email address or phone number, input your secure password, and tap [Log In].
4. Enter the 6-digit code that has been sent to your email or phone number, and tap [Submit].
5. Upon successful login, you’ll gain access to your BloFin account through the app. You’ll be able to view your portfolio, trade cryptocurrencies, check balances, and access various features offered by the platform.
Or you can log in to the BloFin app using Google or Apple.
I forgot my password from the BloFin account
You can reset your account password on the BloFin website or App. Please note that for security reasons, withdrawals from your account will be suspended for 24 hours after a password reset.1. Go to the BloFin website and click [Log in].
2. On the login page, click on [Forgot password?].
3. Click [Continue] to move on with the process.
4. Enter your account email or phone number and click [Next].
5. Set up your new password and enter it again to confirm. Click on [Send] and fill out the 6-digit code that has been sent to your email.
Then click [Submit], and after that, you have successfully changed your account password. Please use the new password to log in to your account.
If you are using the app, click [Forgot password?] as below.
1. Open the BloFin app, tap on the [Profile] icon on the top left home screen, and you will find options like [Log In]. Tap on this option to proceed to the login page.
2. On the login page, tap on [Forgot password?].
3. Enter your account email or phone number and tap [Submit].
4. Set up your new password and enter it again to confirm. Tap on [Send] and fill out the 6-digit code that has been sent to your email. Then tap [Submit].
5. After that, you have successfully changed your account password. Please use the new password to log in to your account.
Frequently Asked Questions (FAQ)
What is Two-Factor Authentication?
Two-Factor Authentication (2FA) is an additional security layer to email verification and your account password. With 2FA enabled, you will have to provide the 2FA code when performing certain actions on the BloFin platform.
How does TOTP work?
BloFin uses a Time-based One-time Password (TOTP) for Two-Factor Authentication, it involves generating a temporary, unique one-time 6-digit code* that is only valid for 30 seconds. You will need to enter this code to perform actions that affect your assets or personal information on the platform.
*Please keep in mind that the code should consist of numbers only.
How to Link Google Authenticator (2FA)?
1. Go to the BloFin website, click on the [Profile] icon, and select [Overview].2. Select [Google Authenticator] and click on [Link].
3. A pop-up window will appear containing your Google Authenticator Backup Key. Scan the QR code with your Google Authenticator App.
After that, click on [I have saved the backup key properly].
Note: Safeguard your Backup Key and QR code in a secure location to prevent any unauthorized access. This key serves as a crucial tool for recovering your Authenticator, so it’s important to keep it confidential.
How to add your BloFin account to the Google Authenticator App?
Open your Google authenticator App, on the first page, select [Verified IDs] and tap [Scan QR code].
4. Verify your email code by clicking on [Send], and your Google Authenticator code. Click [Submit].
5. After that, you have successfully linked your Google Authenticator for your account.
How to Verify Account in BloFin
What is KYC BloFin?
KYC stands for Know Your Customer, emphasizing a thorough understanding of customers, including the verification of their real names.
Why is KYC important?
- KYC serves to fortify the security of your assets.
- Different levels of KYC can unlock varying trading permissions and access to financial activities.
- Completing KYC is essential to elevate the single transaction limit for both buying and withdrawing funds.
- Fulfilling KYC requirements can amplify the benefits derived from futures bonuses.
BloFin KYC Classifications Differences
BloFin employs two KYC types: Personal Information Verification (Lv 1) and Address Proof Verification (Lv 2).
- For Personal Information Verification (Lv 1), basic personal information is mandatory. Successful completion of primary KYC results in an increased 24-hour withdrawal limit, reaching up to 20,000 USDT, no limit in Future Trading and Max Leverage.
- For Address Proof Verification (Lv 2), you need to fill up your proof of resident. Accomplishing advanced KYC leads to an elevated 24-hour withdrawal limit of up to 2,000,000 USDT, no limit in Future Trading and Max Leverage.
How to complete Identity Verification on BloFin? A step-by-step guide (Web)
Personal Information Verification (Lv1) KYC on BloFin
1. Log in to your BloFin account, click on the [Profile] icon, and select [Identification].2. Choose [Personal Information Verification] and click on [Verify Now].
3. Access the verification page and indicate your issuing country. Select your [document type] and click on [NEXT].
4. Begin by taking a photo of your ID card. Following that, upload clear images of both the front and back of your ID into the designated boxes. Once both pictures are distinctly visible in the assigned boxes, click [NEXT] to proceed to the facial verification page.
5. Next, start taking your selfie by clicking on [I’M READY].
6. Lastly, check out your document information, then click [NEXT].
7. After that, your application has been submitted.
Address Proof Verification (Lv2) KYC on BloFin
1. Log in to your BloFin account, click on the [Profile] icon, and select [Identification].2. Choose [Address Proof Verification] and click [Verify Now].
3. Enter your permanent address to continue.
4. Upload your document and click [NEXT].
*Please refer to the acceptance document list below.
5. Lastly, check out your proof of residence information, then click [NEXT].
6. After that, your application has been submitted.
How to complete Identity Verification on BloFin? A step-by-step guide (App)
Personal Information Verification (Lv1) KYC on BloFin
1. Open your BloFin app, tap on the [Profile] icon, and select [Identification].2. Choose [Personal Information Verification] to continue
3. Continue your process by tapping [Continue].
4. Access the verification page and indicate your issuing country. Select your [document type] to continue.
5. Next, place and take both side of your ID-type photo on the frame to continue.
6. Make sure all the information in your photo is visible, and tap [Document is readable].
7. Next, take a selfie by putting your face into the frame to complete the process.
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8. After that, your verification is under review. Wait for the confirmation email or access your profile to check the KYC status.
Address Proof Verification (Lv2) KYC on BloFin
1. Open your BloFin app, tap on the [Profile] icon, and select [Identification].
3. Take a picture of your Proof of address to continue.
4. Make sure all the information in your photo is visible, and tap [Document is readable].
5. After that, your verification is under review. Wait for the confirmation email or access your profile to check the KYC status.
Frequently Asked Questions (FAQ)
Unable to upload photo during KYC Verification
If you encounter difficulties uploading photos or receive an error message during your KYC process, please consider the following verification points:- Ensure the image format is either JPG, JPEG, or PNG.
- Confirm that the image size is below 5 MB.
- Use a valid and original ID, such as a personal ID, driver’s license, or passport.
- Your valid ID must belong to a citizen of a country that allows unrestricted trading, as outlined in "II. Know-Your-Customer and Anti-Money-Laundering Policy" - "Trade Supervision" in the BloFin User Agreement.
- If your submission meets all the above criteria but KYC verification remains incomplete, it might be due to a temporary network issue. Please follow these steps for resolution:
- Wait for some time before resubmitting the application.
- Clear the cache in your browser and terminal.
- Submit the application through the website or app.
- Try using different browsers for the submission.
- Ensure your app is updated to the latest version.
Why can’t I receive the email verification code?
Please check and try again as follows:
- check the blocked mail spam and trash;
- add the BloFin notification email address ([email protected]) to the email whitelist so that you can receive the email verification code;
- wait for 15 minutes and try.
Common Errors During the KYC Process
- Taking unclear, blurry, or incomplete photos may result in unsuccessful KYC verification. When performing face recognition, please remove your hat (if applicable) and face the camera directly.
- KYC process is connected to a third-party public security database, and the system conducts automatic verification, which cannot be manually overridden. If you have special circumstances, such as changes in residency or identity documents, that prevent authentication, please contact online customer service for advice.
- If camera permissions are not granted for the app, you will be unable to take photos of your identity document or perform facial recognition.