How to Trade at BloFin for Beginners

Venturing into the realm of cryptocurrency trading holds the promise of both excitement and fulfillment. Positioned as a leading global cryptocurrency exchange, BloFin presents a user-friendly platform tailored for beginners eager to explore the dynamic domain of digital asset trading. This all-encompassing guide is crafted to aid novices in navigating the complexities of trading on BloFin, furnishing them with detailed, step-by-step instructions to ensure a smooth onboarding process.
How to Trade at BloFin for Beginners

How to Register Account on BloFin

Register Account on BloFin with Email or Phone Number

1. Go to the BloFin website and click on [Sign up].
How to Trade at BloFin for Beginners
2. Select [Email] or [Phone Number] and enter your email address or phone number. Then, create a secure password for your account.

Note:
  • Your password must contain at least 8 characters, including one uppercase letter and one number.
Read and check the Terms of Service and Privacy Policy, then click [Sign up].How to Trade at BloFin for Beginners
How to Trade at BloFin for Beginners
3. You will receive a 6-digit verification code in your email or phone number. Enter the code and click [Confirm].

If you haven’t received any verification code, click on [Resend].
How to Trade at BloFin for Beginners
How to Trade at BloFin for Beginners

4. Congratulations, you have successfully registered on BloFin.How to Trade at BloFin for Beginners 

Register Account on BloFin with Apple

1. By visiting the BloFin website and clicking [Sign up], you can alternatively register using your Apple account.
How to Trade at BloFin for Beginners2. Select [Apple], a pop-up window will appear, and you will be prompted to sign in to BloFin using your Apple account.
How to Trade at BloFin for Beginners3. Enter your Apple ID and password to sign in to BloFin.
How to Trade at BloFin for Beginners
4. Enter your 6-digit code that has been sent to your Apple account devices.
How to Trade at BloFin for Beginners
5. After signing in, you will be redirected to the BloFin website.

Create your secure password, read and check the Terms of Service and Privacy Policy, then click [Sign up].How to Trade at BloFin for Beginners
6. Congratulations, you have successfully registered on BloFin.How to Trade at BloFin for Beginners

Register Account on BloFin with Google

1. Go to the BloFin website and click on [Sign up].
How to Trade at BloFin for Beginners
2. Click on the [Google] button.
How to Trade at BloFin for Beginners
3. A sign-in window will be opened, where you will need to enter your email address and click on [Next].
How to Trade at BloFin for Beginners
4. Then enter the password for your Gmail account and click [Next].
How to Trade at BloFin for Beginners
5. After signing in, you will be redirected to the BloFin website.

Create your secure password, read and check the Terms of Service and Privacy Policy, then click [Sign up].
How to Trade at BloFin for Beginners
6. Congratulations, you have successfully registered on BloFin.How to Trade at BloFin for Beginners

Register Account on BloFin App

1. You need to install the BloFin application to create an account for trading on the Google Play Store or App Store.
How to Trade at BloFin for Beginners
2. Open the BloFin app, tap the [Profile] icon, and tap [Sign up].
How to Trade at BloFin for Beginners
How to Trade at BloFin for Beginners
3. Select [Email] or [Phone Number], enter your email address or phone number, create a secure password for your account, read and check the Terms of Service and Privacy Policy, and tap [Sign up].

Note:
  • Your password must contain at least 8 characters, including one uppercase letter and one number.
How to Trade at BloFin for Beginners
How to Trade at BloFin for Beginners
4. You will receive a 6-digit verification code in your email or phone. Enter the code and tap [Submit].

If you haven’t received any verification code, click on [Resend].
How to Trade at BloFin for Beginners
How to Trade at BloFin for Beginners

5. Congratulations! You have successfully created an BloFin account on your phone.
How to Trade at BloFin for Beginners

How to Verify BloFin Account

What is KYC BloFin?

KYC stands for Know Your Customer, emphasizing a thorough understanding of customers, including the verification of their real names.

Why is KYC important?

  1. KYC serves to fortify the security of your assets.
  2. Different levels of KYC can unlock varying trading permissions and access to financial activities.
  3. Completing KYC is essential to elevate the single transaction limit for both buying and withdrawing funds.
  4. Fulfilling KYC requirements can amplify the benefits derived from futures bonuses.


BloFin KYC Classifications Differences

BloFin employs two KYC types: Personal Information Verification (Lv 1) and Address Proof Verification (Lv 2).

  • For Personal Information Verification (Lv 1)basic personal information is mandatory. Successful completion of primary KYC results in an increased 24-hour withdrawal limit, reaching up to 20,000 USDT, no limit in Future Trading and Max Leverage.
  • For Address Proof Verification (Lv 2), you need to fill up your proof of resident. Accomplishing advanced KYC leads to an elevated 24-hour withdrawal limit of up to 2,000,000 USDT, no limit in Future Trading and Max Leverage.
Note: Users should have automatically received Basic level identity verification by signing up for your BloFin account.

How to complete Identity Verification on BloFin? A step-by-step guide (Web)

Personal Information Verification (Lv1) KYC on BloFin 

1. Log in to your BloFin account, click on the [Profile] icon, and select [Identification].
How to Trade at BloFin for Beginners
2. Choose [Personal Information Verification] and click on [Verify Now].
How to Trade at BloFin for Beginners
3. Access the verification page and indicate your issuing country. Select your [document type] and click on [NEXT].
How to Trade at BloFin for Beginners
4. Begin by taking a photo of your ID card. Following that, upload clear images of both the front and back of your ID into the designated boxes. Once both pictures are distinctly visible in the assigned boxes, click [NEXT] to proceed to the facial verification page.
How to Trade at BloFin for Beginners
5. Next, start taking your selfie by clicking on [I’M READY].
How to Trade at BloFin for Beginners
6. Lastly, check out your document information, then click [NEXT].
How to Trade at BloFin for Beginners
7. After that, your application has been submitted.
How to Trade at BloFin for Beginners

Address Proof Verification (Lv2) KYC on BloFin

1. Log in to your BloFin account, click on the [Profile] icon, and select [Identification].
How to Trade at BloFin for Beginners
2. Choose [Address Proof Verification] and click [Verify Now].
How to Trade at BloFin for Beginners
3. Enter your permanent address to continue.
How to Trade at BloFin for Beginners
4. Upload your document and click [NEXT].

*Please refer to the acceptance document list below.
How to Trade at BloFin for Beginners
5. Lastly, check out your proof of residence information, then click [NEXT].
How to Trade at BloFin for Beginners
6. After that, your application has been submitted.
How to Trade at BloFin for Beginners

How to complete Identity Verification on BloFin? A step-by-step guide (App)

Personal Information Verification (Lv1) KYC on BloFin 

1. Open your BloFin app, tap on the [Profile] icon, and select [Identification].
How to Trade at BloFin for Beginners
How to Trade at BloFin for Beginners
2. Choose [Personal Information Verification] to continue
How to Trade at BloFin for Beginners
3. Continue your process by tapping [Continue].
How to Trade at BloFin for Beginners
4. Access the verification page and indicate your issuing country. Select your [document type] to continue.
How to Trade at BloFin for Beginners
5. Next, place and take both side of your ID-type photo on the frame to continue.
How to Trade at BloFin for Beginners
6. Make sure all the information in your photo is visible, and tap [Document is readable].
How to Trade at BloFin for Beginners
7. Next, take a selfie by putting your face into the frame to complete the process.
How to Trade at BloFin for Beginners
8. After that, your verification is under review. Wait for the confirmation email or access your profile to check the KYC status.
How to Trade at BloFin for Beginners

Address Proof Verification (Lv2) KYC on BloFin 

1. Open your BloFin app, tap on the [Profile] icon, and select [Identification].

How to Trade at BloFin for Beginners
How to Trade at BloFin for Beginners

2. Continue your process by tapping [Continue].
How to Trade at BloFin for Beginners
3. Take a picture of your Proof of address to continue.
How to Trade at BloFin for Beginners
4. Make sure all the information in your photo is visible, and tap [Document is readable].
How to Trade at BloFin for Beginners
5. After that, your verification is under review. Wait for the confirmation email or access your profile to check the KYC status.
How to Trade at BloFin for Beginners

How to Deposit/Buy Crypto in BloFin

How to Buy Crypto on BloFin

Buy Crypto on BloFin (Website)

1. Open the BloFin website and click on [Buy Crypto].
How to Trade at BloFin for Beginners
2. At the [Buy Crypto] transaction page, choose the fiat currency and enter the amount you will pay
How to Trade at BloFin for Beginners
3. Select your payment gateway and click [Buy now]. Here, we’re using MasterCard as an example.
How to Trade at BloFin for Beginners
4. On the [Confirm order] page, carefully double-check the order details, read and tick the disclaimer, and then click [Pay].
How to Trade at BloFin for Beginners
5. You will be guided to Alchemy to complete the payment and personal information.

Please fill in the information as required and click on [Confirm].
How to Trade at BloFin for Beginners
How to Trade at BloFin for Beginners

Buy Crypto on BloFin (App)

1. Open your BloFin app and tap on [Buy Crypto].
How to Trade at BloFin for Beginners

2. Choose the fiat currency, enter the amount you will pay, and click [Buy USDT].
How to Trade at BloFin for Beginners
How to Trade at BloFin for Beginners
3. Choose the payment method and tap [Buy USDT] to continue.
How to Trade at BloFin for Beginners
4. On the [Confirm Order] page, carefully double-check the order details, read and tick the disclaimer, and then click [Buy USDT].
How to Trade at BloFin for Beginners
5. You will be redirected to Simplex to finalize the payment and provide personal information, then verify the details. Fill in the required information as instructed and click on [Next].

If you have already completed verification with Simplex, you can skip the following steps.
How to Trade at BloFin for Beginners

6. Once verification is done, click [Pay Now]. Your transaction is complete.
How to Trade at BloFin for Beginners

How to Deposit Crypto on BloFin

Deposit Crypto on BloFin (Website)

1. Log in to your BloFin account, click on [Assets], and select [Spot].
How to Trade at BloFin for Beginners

2. Click on [Deposit] to continue.

Note:
  1. When clicking on the fields under Coin and Network, you can search for the preferred Coin and Network.

  2. When choosing the network, ensure it matches the withdrawal platform’s network. For example, if you choose the TRC20 network on BloFin, select the TRC20 network on the withdrawal platform. Selecting the wrong network may result in fund loss.

  3. Before depositing, check the token contract address. Ensure it matches the supported token contract address on BloFin; otherwise, your assets may be lost.

  4. Be aware that there is a minimum deposit requirement for each token in different networks. Deposits below the minimum amount won’t be credited and cannot be returned.

How to Trade at BloFin for Beginners
3. Select the cryptocurrency that you want to deposit. Here, we’re using USDT as an example.
How to Trade at BloFin for Beginners
4. Choose your network and click the copy button or scan the QR code to obtain the deposit address. Paste this address into the withdrawal address field on the withdrawal platform.

Follow the provided instructions on the withdrawal platform to initiate the withdrawal request.
How to Trade at BloFin for Beginners
5. After that, you can find your recent deposit records in the [History] - [Deposit]
How to Trade at BloFin for Beginners

Deposit Crypto on BloFin (App)

1. Open the BloFin app and tap on [Wallet].
How to Trade at BloFin for Beginners

2. Tap on [Deposit] to continue.

Note:

  1. When clicking on the fields under Coin and Network, you can search for the preferred Coin and Network.

  2. When choosing the network, ensure it matches the withdrawal platform’s network. For example, if you choose the TRC20 network on BloFin, select the TRC20 network on the withdrawal platform. Selecting the wrong network may result in fund losses.

  3. Before depositing, check the token contract address. Ensure it matches the supported token contract address on BloFin; otherwise, your assets may be lost.

  4. Be aware that there is a minimum deposit requirement for each token on different networks. Deposits below the minimum amount won’t be credited and cannot be returned.

How to Trade at BloFin for Beginners
3. Upon being redirected to the next page, choose the cryptocurrency you want to deposit. In this example, we are using USDT-TRC20. Once you’ve selected a network, the deposit address and QR code will be displayed.
How to Trade at BloFin for Beginners
4. After initiating the withdrawal request, the token deposit needs to be confirmed by the block. Once confirmed, the deposit will be credited to your Funding account.

Please view the credited amount in your [Overview] or [Funding] account. You may also click on the records icon in the top right corner of the Deposit page to view your deposit history.
How to Trade at BloFin for Beginners

How to Trade Cryptocurrency on BloFin

How to Trade Spot on BloFin (Website)

Step 1: Login to your BloFin account and click on [Spot].
How to Trade at BloFin for BeginnersStep 2:
 You will now find yourself on the trading page interface.
How to Trade at BloFin for Beginners
How to Trade at BloFin for BeginnersHow to Trade at BloFin for Beginners
  1. Market Price Trading volume of trading pair in 24 hours.
  2. Candlestick chart and Technical Indicators.
  3. Asks (Sell orders) book / Bids (Buy orders) book.
  4. Buy / Sell Cryptocurrency.
  5. Type of orders.
  6. Market latest completed transaction.
  7. Your Open Order / Order History / Assets.

Step 3: Buy Crypto

Let’s look at buying some BTC.

Go to the buying / selling section (4), select [Buy] to buy BTC, choose your order type, and fill in the price and the amount for your order. Click on [Buy BTC] to complete the transaction.
How to Trade at BloFin for Beginners

Note:

  • The default order type is a market order. You can use a market order if you want an order filled as soon as possible.
  • The percentage bar below the amount refers to what percentage of your total USDT assets will be used to buy BTC.

Step 4: Sell Crypto

On the contrary, when you have BTC in your spot account and hope to get USDT, at this time, you need to sell BTC to USDT.

Select [Sell] to create your order by entering the price and amount. After the order is filled, you will have USDT in your account.
How to Trade at BloFin for Beginners

How do I view my market orders?

Once you submit the orders, you can view and edit your market orders under [Open Orders].How to Trade at BloFin for Beginners

How to Trade Spot on BloFin (App)

1. Open your BloFin app, on the first page, tap on [Spot].
How to Trade at BloFin for Beginners

2. Here is the trading page interface.
How to Trade at BloFin for Beginners
  1. Market and Trading pairs.
  2. Real-time market candlestick chart, supported trading pairs of the cryptocurrency.
  3. Sell/Buy Order Book.
  4. Buy/Sell Cryptocurrency.
  5. Open orders.

3. As an example, we will make a [Limit order] trade to buy BTC.

Enter the order placing section of the trading interface, refer to the price in the buy/sell order section, and enter the appropriate BTC buying price and the quantity or trade amount.

Click [Buy BTC] to complete the order. (Same for sell order)
How to Trade at BloFin for Beginners

What is a Market Order?

Market Order is an order type that is executed at the current market price. When you place a market order, you are essentially requesting to buy or sell a security or asset at the best available price in the market. The order is filled immediately at the prevailing market price, ensuring quick execution.
How to Trade at BloFin for BeginnersDescription
 
If the market price is $100, a buy or sell order is filled at around $100. The amount and price that your order is filled at depends on the actual transaction.

What is a Limit Order?

A limit order is an instruction to buy or sell an asset at a specified limit price, and it is not executed immediately like a market order. Instead, the limit order is activated only if the market price reaches or exceeds the designated limit price favorably. This allows traders to target specific buying or selling prices different from the current market rate.

Limit Order illustration

When the Current Price (A) drops to the order’s Limit Price (C) or below the order will execute automatically. The order will be filled immediately if the buying price is above or equal to the current price. Therefore, the buying price of limit orders must be below the current price.

Buy Limit Order
How to Trade at BloFin for Beginners
Sell Limit Order
How to Trade at BloFin for Beginners
 
1) The current price in the above graph is 2400 (A). If a new buy/limit order is placed with a limit price of 1500 (C), the order will not execute until the price drops to 1500(C) or below.
 
2) Instead, if the buy/limit order is placed with a limit price of 3000(B)which is above the current price, the order will be filled with the counterparty price immediately. The executed price is around 2400, not 3000.
 
Post-only/FOK/IOC illustration
 
Description
Assume the market price is $100 and the lowest sell order is priced at$101 with an amount of 10.
 
FOK:
A buy order priced at $101 with an amount of 10 is filled.However, a buy order priced at $101 with an amount of 30 can’t be completely filled, so it’s canceled.
 
IOC:
A buy order priced at $101 with an amount of 10 is filled.A buy order priced at $101 with an amount of 30 is partially filled with an amount of 10.
How to Trade at BloFin for Beginners
Post-Only:
The current price is $2400 (A). At this point, place a Post Only Order. If the sell price (B) of order is lower than or equal to the current price, the sell order may be executed immediately, the order will be cancelled. Therefore, when a sell is required, the price (C) should be higher than the current price.
How to Trade at BloFin for Beginners

What is a Trigger Order?

A trigger order, alternatively termed a conditional or stop order, is a specific order type enacted only when predefined conditions or a designated trigger price are satisfied. This order allows you to establish a trigger price, and upon its attainment, the order becomes active and is dispatched to the market for execution. Subsequently, the order is transformed into either a market or limit order, carrying out the trade in accordance with the specified instructions.

For instance, you might configure a trigger order to sell a cryptocurrency like BTC if its price descends to a particular threshold. Once the BTC price hits or drops below the trigger price, the order is triggered, transforming into an active market or limit order to sell the BTC at the most favorable available price. Trigger orders serve the purpose of automating trade executions and mitigating risk by defining predetermined conditions for entering or exiting a position.
How to Trade at BloFin for BeginnersDescription

In a scenario where the market price is $100, a trigger order set with a trigger price of $110 is activated when the market price ascends to $110, subsequently becoming a corresponding market or limit order.
 

What is a Trailing Stop order?

A Trailing Stop order is a specific type of stop order that adjusts with changes in the market price. It allows you to set a predefined constant or percentage, and when the market price reaches this point, a market order is automatically executed.

Sell Illustration (percentage) 
How to Trade at BloFin for Beginners
Description
 
Assume you are holding a long position with a market price of $100, and you set a trailing stop order to sell at a 10% loss. If the price drops by 10% from $100 to $90, your trailing stop order is triggered and converted into a market order to sell.

However, if the price rises to $150 and then drops 7% to $140, your trailing stop order is not triggered. If the price rises to $200 and then drops 10% to $180, your trailing stop order is triggered and converted into a market order to sell.

Sell Illustration (constant)How to Trade at BloFin for Beginners
Description
 
In another scenario, with a long position at a market price of $100, if you set a trailing stop order to sell at a $30 loss, the order is triggered and converted into a market order when the price drops by $30 from $100 to $70.

If the price rises to $150 and then drops by $20 to $130, your trailing stop order is not triggered. However, if the price rises to $200 and then drops by $30 to $170, your trailing stop order is triggered and converted into a market order to sell.

Sell Illustration with activation price (constant)How to Trade at BloFin for BeginnersDescription

Assuming a long position with a market price of $100, setting a trailing stop order to sell at a $30 loss with an activation price of $150 adds an extra condition. If the price rises to $140 and then drops by $30 to $110, your trailing stop order is not triggered because it isn’t activated.

When the price rises to $150, your trailing stop order is activated. If the price continues rising to $200 and then drops by $30 to $170, your trailing stop order is triggered and converted into a market order to sell.

How to Withdraw/Sell Crypto on BloFin

How to Withdraw Crypto on BloFin

Withdraw Crypto on BloFin (Website)

1. Log in to your BloFin website, click on [Assets] and select [Spot].
How to Trade at BloFin for Beginners

2. Click on [Withdraw] to continue.
How to Trade at BloFin for Beginners
3. Select the coin you want to withdraw. 
How to Trade at BloFin for Beginners
  • Please select the withdrawal network from the provided options. Note that the system typically matches the network for the selected address automatically. If multiple networks are available, ensure that the withdrawal network matches the deposit network in other exchanges or wallets to prevent any losses.

  • Fill in your withdrawal [Address] and verify that the network you’ve chosen corresponds to your withdrawal address on the deposit platform.

  • When specifying the withdrawal amount, ensure it exceeds the minimum amount but does not exceed the limit based on your verification level.

  • Please note that the network fee can vary between networks and is determined by the blockchain.
     

4. Complete the 2FA verification and click [Submit]. Your withdrawal order will be submitted.
How to Trade at BloFin for Beginners
  • Please be aware that after submitting your withdrawal request, it will undergo review by the system. This process may take some time, so we kindly ask for your patience while the system processes your request.

Withdraw Crypto on BloFin (App)

1. Open and log in to the BloFin App, tap on [Wallet] - [Funding] - [Withdraw]
How to Trade at BloFin for Beginners
How to Trade at BloFin for Beginners
How to Trade at BloFin for Beginners

2. Select the coin you want to withdraw.
How to Trade at BloFin for Beginners
  • Please select the withdrawal network from the provided options. Note that the system typically matches the network for the selected address automatically. If multiple networks are available, ensure that the withdrawal network matches the deposit network in other exchanges or wallets to prevent any losses.

  • Fill in your withdrawal [Address] and verify that the network you’ve chosen corresponds to your withdrawal address on the deposit platform.

  • When specifying the withdrawal amount, ensure it exceeds the minimum amount but does not exceed the limit based on your verification level.

  • Please note that the network fee can vary between networks and is determined by the blockchain.


3. Complete the Security verification and tap on [Submit]. Your withdrawal order will be submitted.
  • Please be aware that after submitting your withdrawal request, it will undergo review by the system. This process may take some time, so we kindly ask for your patience while the system processes your request.
How to Trade at BloFin for Beginners

How Much Are The Withdrawal Fees?

Please be advised that withdrawal fees are subject to variation based on blockchain conditions. To access information regarding withdrawal fees, please navigate to the [Wallet] page on the mobile application or the [Assets] menu on the website.

From there, select [Funding], proceed to [Withdraw], and choose the desired [Coin] and [Network]. This will allow you to view the withdrawal fee directly on the page.

Web
How to Trade at BloFin for Beginners
How to Trade at BloFin for Beginners
App
How to Trade at BloFin for Beginners
How to Trade at BloFin for Beginners
Why do you need to pay for the fee?


Withdrawal fees are paid to blockchain miners or validators who verify and process transactions. This ensures transaction processing and network integrity.

Frequently Asked Questions (FAQ)

Account

Why Can’t I Receive Emails from BloFin?

If you are not receiving emails sent from BloFin, please follow the instructions below to check your email’s settings:
  1. Are you logged in to the email address registered to your BloFin account? Sometimes you might be logged out of your email on your device and hence can’t see BloFin emails. Please log in and refresh.

  2. Have you checked the spam folder of your email? If you find that your email service provider is pushing BloFin emails into your spam folder, you can mark them as “safe” by whitelisting BloFin email addresses. You can refer to How to Whitelist BloFin Emails to set it up.

  3. Is the functionality of your email client or service provider normal? To be sure that your firewall or antivirus program isn’t causing a security conflict, you can verify the email server settings.

  4. Is your inbox packed with emails? You won’t be able to send or receive emails if you have reached the limit. To make room for new emails, you can remove some of the older ones.

  5. Register using common email addresses like Gmail, Outlook, etc., if at all possible.

 

How come I can’t get SMS verification codes?

BloFin is always working to improve the user experience by expanding our SMS Authentication coverage. Nonetheless, certain nations and regions aren’t currently supported.

Please check our global SMS coverage list to see if your location is covered if you are unable to enable SMS authentication. Please use Google Authentication as your primary two-factor authentication if your location is not included on the list.

The following actions should be taken if you are still unable to receive SMS codes even after you have activated SMS authentication or if you are currently living in a nation or region covered by our global SMS coverage list:
  • Make sure there is a strong network signal on your mobile device.
  • Disable any call blocking, firewall, anti-virus, and/or caller programs on your phone that might be preventing our SMS Code number from working.
  • Turn your phone back on.
  • Instead, try voice verification.
 

How to Change My Email Account on BloFin?

1. Log in to your BloFin account, click on the [Profile] icon, and select [Overview].
How to Trade at BloFin for Beginners
2. Go to the [Email] session and click [Change] to enter the [Change Email] page.
How to Trade at BloFin for Beginners
3. To protect your funds, withdrawals will be unavailable within 24 hours after resetting the security features. Click [Continue] to move on to the next process.
How to Trade at BloFin for Beginners
4. Enter your new email, click on [Send] to get a 6-digit code for your new and current email verification. Input your Google Authenticator code and click [Submit].
How to Trade at BloFin for Beginners
5. After that, you have successfully change your email.
How to Trade at BloFin for Beginners

Or you can also change your account email on BloFin App

1. Log in to your BloFin app, tap on the [Profile] icon, and select [Account and Security].
How to Trade at BloFin for Beginners
How to Trade at BloFin for Beginners
2. Click on [Email] to continue.
How to Trade at BloFin for Beginners
3. To protect your funds, withdrawals will be unavailable within 24 hours after resetting the security features. Click [Continue] to move on to the next process.
How to Trade at BloFin for Beginners
4.  Enter your new email, click on [Send] to get a 6-digit code for your new and current email verification. Input your Google Authenticator code and  click [Confirm].
How to Trade at BloFin for Beginners
5. After that, you have successfully changed your email.

Verification

Unable to upload photo during KYC Verification

If you encounter difficulties uploading photos or receive an error message during your KYC process, please consider the following verification points:
  1. Ensure the image format is either JPG, JPEG, or PNG.
  2. Confirm that the image size is below 5 MB.
  3. Use a valid and original ID, such as a personal ID, driver’s license, or passport.
  4. Your valid ID must belong to a citizen of a country that allows unrestricted trading, as outlined in "II. Know-Your-Customer and Anti-Money-Laundering Policy" - "Trade Supervision" in the BloFin User Agreement.
  5. If your submission meets all the above criteria but KYC verification remains incomplete, it might be due to a temporary network issue. Please follow these steps for resolution:
  • Wait for some time before resubmitting the application.
  • Clear the cache in your browser and terminal.
  • Submit the application through the website or app.
  • Try using different browsers for the submission.
  • Ensure your app is updated to the latest version.
If the issue persists after troubleshooting, kindly take a screenshot of the KYC interface error message and send it to our Customer Service for verification. We will address the matter promptly and enhance the relevant interface to provide you with improved service. We appreciate your cooperation and support.


Why can’t I receive the email verification code?

Please check and try again as follows:
  • check the blocked mail spam and trash;
  • add the BloFin notification email address ([email protected]) to the email whitelist so that you can receive the email verification code;
  • wait for 15 minutes and try.


Common Errors During the KYC Process

  • Taking unclear, blurry, or incomplete photos may result in unsuccessful KYC verification. When performing face recognition, please remove your hat (if applicable) and face the camera directly.
  • KYC process is connected to a third-party public security database, and the system conducts automatic verification, which cannot be manually overridden. If you have special circumstances, such as changes in residency or identity documents, that prevent authentication, please contact online customer service for advice.
  • If camera permissions are not granted for the app, you will be unable to take photos of your identity document or perform facial recognition.

Deposit

What is a tag or meme, and why do I need to enter it when depositing crypto?

A tag or memo is a unique identifier assigned to each account for identifying a deposit and crediting the appropriate account. When depositing certain crypto, such as BNB, XEM, XLM, XRP, KAVA, ATOM, BAND, EOS, etc., you need to enter the respective tag or memo for it to be successfully credited.
 

How to check my transaction history?

1. Log in to your BloFin account, click on [Assets], and select [History].
How to Trade at BloFin for Beginners
2. You can check the status of your deposit or withdrawal here.
How to Trade at BloFin for Beginners

Reasons for Uncredited Deposits

1. Insufficient number of block confirmations for a normal deposit

Under normal circumstances, each crypto requires a certain number of block confirmations before the transfer amount can be deposited into your BloFin account. To check the required number of block confirmations, please go to the deposit page of the corresponding crypto.

2. Making a deposit of an unlisted crypto

Please ensure that the cryptocurrency you intend to deposit on the BloFin platform matches the supported cryptocurrencies. Verify the full name of the crypto or its contract address to prevent any discrepancies. If inconsistencies are detected, the deposit may not be credited to your account. In such cases, submit a Wrong Deposit Recovery Application for assistance from the technical team in processing the return.

3. Depositing through an unsupported smart contract method

At present, some cryptocurrencies cannot be deposited on the BloFin platform using the smart contract method. Deposits made through smart contracts will not reflect in your BloFin account. As certain smart contract transfers necessitate manual processing, please promptly reach out to online customer service to submit your request for assistance.

4. Depositing to an incorrect crypto address or selecting the wrong deposit network

Ensure that you have accurately entered the deposit address and selected the correct deposit network before initiating the deposit. Failure to do so may result in the assets not being credited.
 

Is There A Minimum Or Maximum Amount For Deposit?

Minimum deposit requirement: Each cryptocurrency imposes a minimum deposit amount. Deposits below this minimum threshold will not be accepted. Please refer to the following list for the minimum deposit amounts of each token:

Crypto Blockchain Network Minimum Deposit Amount 
USDT TRC20 1 USDT
ERC20 5 USDT
BEP20 1 USDT
Polygon 1 USDT
AVAX C-Chain 1 USDT
Solana 1 USDT
BTC Bitcoin 0.0005 BTC
BEP20 0.0005 BTC
ETH ERC20 0.005 ETH
BEP20 0.003 ETH
BNB BEP20 0.009 BNB
SOL Solana 0.01 SOL
XRP Ripple (XRP) 10 XRP
ADA BEP20 5 ADA
DOGE BEP20 10 DOGE
AVAX AVAX C-Chain 0.1 AVAX
TRX BEP20 10 TRX
TRC20 10 TRX
LINK ERC20 1 LINK
BEP20 1 LINK
MATIC Polygon 1 MATIC
DOT ERC20 2 DOT
SHIB ERC20 500,000 SHIB
BEP20 200,000 SHIB
LTC BEP20 0.01 LTC
BCH BEP20 0.005 BCH
ATOM BEP20 0.5 ATOM
UNI ERC20 3 UNI
BEP20 1 UNI
ETC BEP20 0.05 ETC

Note: Please ensure that you adhere to the minimum deposit amount specified on our deposit page for BloFin. Failure to meet this requirement will result in your deposit being declined.
How to Trade at BloFin for Beginners

Maximum Deposit Limit

Is there a maximum amount limit for deposit?

No, there is no maximum amount limit for deposit. But, please pay attention there is a limit for 24h withdrawal which is depending on your KYC.

Trading

What is the Spot Trading Fee?

  • Every successful trade on the BloFin Spot market incurs a trading fee.
  • Maker Fee Rate: 0.1%
  • Taker Fee Rate: 0.1%
 

What is Taker and Maker?

  • Taker: This applies to orders that immediately execute, either partially or fully, before entering the order book. Market orders are always Takers since they never go on the order book. The taker trades "take" volume off the order book.

  • Maker: Pertains to orders, like limit orders, that go on the order book either partially or fully. Subsequent trades originating from such orders are considered "maker" trades. These orders add volume to the order book, contributing to "making the market."


How are Trading Fees Calculated?

  • Trading fees are charged for the received asset.
  • Example: If you buy BTC/USDT, you receive BTC, and the fee is paid in BTC. If you sell BTC/USDT, you receive USDT, and the fee is paid in USDT.

Calculation Example:

  • Buying 1 BTC for 40,970 USDT:

    • Trading Fee = 1 BTC * 0.1% = 0.001 BTC
  • Selling 1 BTC for 41,000 USDT:

    • Trading Fee = (1 BTC * 41,000 USDT) * 0.1% = 41 USDT

Withdrawal

Why hasn’t my withdrawal arrived?

Transferring funds involves the following steps:

  • Withdrawal transaction initiated by BloFin.
  • Confirmation of the blockchain network.
  • Depositing on the corresponding platform.

Normally, a TxID (transaction ID) will be generated within 30–60 minutes, indicating that our platform has successfully completed the withdrawal operation and that the transactions are pending on the blockchain.

However, it might still take some time for a particular transaction to be confirmed by the blockchain and, later, by the corresponding platform.

Due to possible network congestion, there might be a significant delay in processing your transaction. You may use the transaction ID (TxID) to look up the status of the transfer with a blockchain explorer.

  • If the blockchain explorer shows that the transaction is unconfirmed, please wait for the process to be completed.
  • If the blockchain explorer shows that the transaction is already confirmed, it means that your funds have been sent out successfully from BloFin, and we are unable to provide any further assistance on this matter. You will need to contact the owner or support team of the target address and seek further assistance.


Important Guidelines for Cryptocurrency Withdrawals on BloFin Platform

  1. For crypto that support multiple chains such as USDT, please make sure to choose the corresponding network when making withdrawal requests.
  2. If the withdrawal crypto requires a MEMO, please make sure to copy the correct MEMO from the receiving platform and enter it accurately. Otherwise, the assets may be lost after the withdrawal.
  3. After entering the address, if the page indicates that the address is invalid, please check the address or contact our online customer service for further assistance.
  4. Withdrawal fees vary for each crypto and can be viewed after selecting the crypto on the withdrawal page.
  5. You can see the minimum withdrawal amount and withdrawal fees for the corresponding crypto on the withdrawal page.


How do I check the transaction status on the blockchain?

1. Log in to your Gate.io, click on [Assets], and select [History].
How to Trade at BloFin for Beginners
2. Here, you can view your transaction status.
How to Trade at BloFin for Beginners


Is There A Minimum Withdrawal Limit Required For Each Crypto?

Each cryptocurrency has a minimum withdrawal requirement. If the withdrawal amount falls below this minimum, it will not be processed. For BloFin, please ensure that your withdrawal meets or exceeds the minimum amount specified on our Withdraw page.
How to Trade at BloFin for Beginners
Is there a withdrawal limit?

Yes, there is a withdrawal limit based on the level of KYC (Know Your Customer) completion:

  • Without KYC: 20,000 USDT withdrawal limit within a 24-hour period.
  • L1 (Level 1): 1,000,000 USDT withdrawal limit within a 24-hour period.
  • L2 (Level 2): 2,000,000 USDT withdrawal limit within a 24-hour period.